Frequently Asked Question
The word "ZWACHA" is simply a lexical brand name. The founders decided to represent the vision's primary focus, The Trade and Industry Space. This is because our services literally cut across Any Trade and Any Industry. A genius way of doing this was using the Zambian Currency - The Zambian Kwacha. So Zwacha is a product of the two words "Zambia" and "Kwacha": - The 'Z' from "Zambia" replacing the 'K' in the "Kwacha".
To ensure that our clients don't always wonder what we do as a business, the descriptive part of the company name was included finally making it Zwacha Online Trade Limited. In another way, one could look at it as our core business is Facilitating Online Trade of The Zambian Kwacha, not in the sense of trading a currency, but in the sense of all the local businesses that are using the Zambian Currency for trading.
So Zwacha Online Trade Limited is a Lexical and Descriptive Brand Name. And because the word "ZWACHA" doesn't actually have a direct meaning in our local languages, it is also an invented Brand Name. Others could call it a compound name since it kind of combines two-word concepts. This means our company has a hybrid brand name from the three classes of Brand Names:
- Lexical
- Invented
- Descriptive
This brand name fulfils an important desire of the founders, to be a truly NATIVE BRAND. While many people associate digital technology services by natively Zambian Brands with inferiority and low standards, ZWACHA is geared to change that narrative. We use global standards for all our services and we never compromise on quality.
At Zwacha, we are firm believers in teamwork. The Technical Human Resource comprises a team of seasoned graphics designers and developers who together represent over 10 years of experience in the fields. It is evident in our work that we have been around for a way and we have not stopped innovating.
Interestingly, the truth is that Zwacha's services are very affordable. The misconception of our services being a little costly arises from a lack of understanding of the services we provide.
Firstly, our clients should understand that most of the Zwacha services are provided with a comprehensive model - meaning you get a bundle of related products all for one price. If one tried to get the same services individually from other service providers, they end up spending much much more.
Secondly, comparing our services with the wrong standards. Zwacha uses global standards and if one does a sincere and modest comparison, they soon realize our pricing is only a fraction of the international market value.
Many of our clients have honestly told us that we provided much more than they received from another provider in a directly comparable service.
Zwacha offers free business listing on the Zwacha Mabizze Business Directory Platform.
Just follow the guidelines to list my business on the Mabizze Website or App.
Zwacha accepts online payments through VISA and Mobile Money (Secure Gateway Method) for any payments below K20,000.00. For payments above this, we prefer banking methods through either transfer or deposits. Our banking details are provided on our quotes and invoices.
IMPORTANT
Zwacha will never ask you to send money to an account other than the one on your invoice and never though a mobile money phone number.
The estimate is indeed final in terms of cost, all estimates have to be approved by the development team to verify that projects can be delivered within the selected time. This is dependent on the current project queue at the time of the estimate generation.
Approval is done within 24 hours of generating the estimated quote.
Zwacha Online Trade is a 100% natively Zambian Brand.
Our team of developers may include one or two foreign nationals but only as a minority. The company remains 100% Zambian owned and managed.
This is why we promote and celebrate Zambian Brands intuitively.
Proudly Zambian.